One inbox for support emails, with every reply and who handled it.
Runs on FreeScout
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Where it runs
Lagos (Nigeria 2). Your data stays in Nigeria.
Starter runs on a system SCPL shares between small businesses, each with its own app, database and web address kept apart. It doesn't include administrator access, Always-On or encryption with your own key, and it runs in Lagos (Nigeria 2). Move up to your own system any time; everything comes with you.
The system's name on its network, e.g. web1. Left blank, it is "scpl".
The software names in this product are trademarks of their owners. SCPL Cloud is an independent hosting provider, not their owner or an official partner.
Must it keep running if a whole datacentre fails? FreeScout Shared Inbox, High Availability (2 locations) runs in both Lagos datacentres, with your data saved in both, and we switch you over if one fails.
Answering your customers' support emails as a team from one shared inbox, without missed or double replies.
FreeScout, the open-source shared inbox and help desk. Connect your support email addresses and your team answers customers from one place, with assignments, notes, saved replies and collision detection so two people never reply to the same message. Light, fast and set up with an admin account.
| Size | Specs | Per month |
|---|---|---|
| Starter | Starter | ₦7,000.00 |
| Starter | 1 processor · 2 GB memory · 40 GB storage | ₦21,645.00 |
| Standard | 2 processors · 4 GB memory · 80 GB storage | ₦39,690.00 |
| Business | 4 processors · 8 GB memory · 160 GB storage | ₦75,780.00 |
| Performance | 8 processors · 16 GB memory · 320 GB storage | ₦147,961.00 |
| Enterprise | 16 processors · 32 GB memory · 640 GB storage | ₦292,321.00 |